Greater Boston

 

Consumer and Industry Contact

 

  • Research case and resolution including referrals from Headquarters.
  • Provide assistance on escalated cases from Local Post Office and Care Center.
  • Provide guidance/instruction to Local Post Office to assist in quality closure and timely handling of customer issues.
  • Oversee District compliance with the complaint handling process.

 

George Kippenhan 

 

Manager, Consumer & Industry

617.654.5780 

 

Business Service Network (BSN)

 

  • Build strong customer relationships by providing excellent service, communications, and information to our most valuable customers.
  • BSN Reps serve as the essential link between customers and postal operations.

 

John Powers

 

Wendy Mullen 

 

Tim Gallagher

 

Kim Tramonte 

 

BSN Representative

617.654.5347

 

BSN Representative

617.654.5733

 

BSN Representative

617.654.5327

 

BSN Representative

617.654.5734

 

Shipping & Mailing

 

  • Postal mailing and business solutions team will provide you with subject-matter expertise to provide postal solutions for your shipping needs.

 

Steve Shanahan

 

 

Andy Niederberger

 

 

Anthony    Dello Russo

 

   

Julie D'Agostino

 

 

Lori Moses

 

 

 

Charles Grandll

 

 

John Donovan 

 

Sr. Business Solutions Specialist

617.654.5373

 

Mailing & Shipping Solutions Specialist

617.654.5345

 

Business Development Specialist

617.654.5885

 

Business Development Specialist

617.654.5993

 

Business Development Specialist

508.427.0355

 

Manager, Sales (District)

617.654.5481

 

Field Account Representative

617.654.5788

 

Bulk Business Mail 

 

  • Preparation of Business Mail, Mail Entry, Postage Statements.

 

Andrew Williams

 

Bill Duff

 

   

Julianna McClure

 

 

Gerald Kelley

 

    

Bill Noftle

 

 

Manager, BMEU

617.654.5443

 

Supervisor, BMEU (021-024)

617.654.5470

 

Mailing Standards Specialist (021-024)

617.654.5441

 

Supervisor, BMEU (014-017)

508.793.5171

 

Supervisor, BMEU (A) (018-019)

978.664.7728 

 

Marketing Manager 

 

  • Manages Marketing Team and strengthening  business relationships.

 

Jim Holland

 

Marketing Manager

617.654.5728

 

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