Welcome to the Greater Boston Postal Customer Council 

The Greater Boston Postal Customer Council (GBPCC) is a United States Postal Service (USPS) sponsored organization comprised of a local network of business mailers, mail service providers and USPS representatives.  GBPCC offers opportunities to participate in educational programs, networking events and discussions focused on changing postal regulations, rates and local/national mailing issues.  

The GBPCC works to improve communications between the Postal Service, businesses and mailers.  Thanks for visiting our website and please consider becoming a member.

Upcoming events

14 Mar 2023 11:00 AM • Webinar

Real-Time Package Tracking

Where is my package? is one of the most frequently asked questions of any customer.  With the use of modern “IoT” tracking tools, we can answer that with even greater granularity than the usual package scans.  Join us in this workshop as we take you through the process of real-time package tracking. 

Speaker: Bob Dixon

Director, Product Technology Innovation

United States Postal Service

Bob Dixon, Director, Product Technology Innovation

Mr, Dixon is a Postal Executive with a history of leading successful technology and business programs.

  • Managed large scale technical implementation for programs such as PostalOne!, SASP, USPS.com, PTR, and MTEOR.
  • Developed and launched both the business and technical implementation of large scale programs including Informed Delivery, the USPS Label Broker, and the Postal Service's AIVA artificial intelligence call center agent.

Expert at managing large contracts exceeding $100M in total value for professional services and physical goods.

  • Oversaw the production and distribution of all of the Postal Service's expedited supplies to Post Offices and customers with contracts valued at more than $250M per year.
  • Managed IT application portfolios with budgets regularly exceeding $300M per year with contracted resources and services totaling more than $100M.

Skilled communicator who regularly presents complex and controversial content to employees and customers.

  • Regular presenter to mailing and shipping industry at the National Postal Forum, MTAC, and PPC week.
  • Frequent collaborator with USPS Strategic Account Managers to present solutions to the Postal Service's largest customers.

March 14, 2023 – 11:00 a.m.

via Zoom

This Webinar is free to attend

Greater Boston PCC



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